We work with companies to assess both the quality of their sales process and the people in the organization required to implement that process. We provide the following three services:
Needs Assessment We will provide you with an understanding of the skill level of your salespeople and managers through interviews, questionnaires, joint sales calls, needs assessment, specific assessment tools and a review of available internal information. Training Audit We will review your current sales training curriculum and observe selected programs to help identify areas of need and compare offerings with what is competitively available in the marketplace. Our outside perspective can be quite helpful in assessing existing programs. Customer Focus GroupsWe will learn how your organization is perceived as well as the needs of your customers through focus groups with typical customers. These focus groups are usually videotaped for use with our training programs, but can be used throughout the company to provide invaluable customer perspectives.