Problem Solving Negotiations introduces participants to a research based negotiations model and the skills required to make it work. It teaches participants a win-win approach to negotiations that is relationship oriented and client-centric.
Participants will learn how to:
Prepare for client meetings
Conduct meetings and assess results Understand principles associated with negotiations
Negotiate effectively with customers and prospects
Ensure that negotiations have win-win outcomes
Understand differences between objection resolution and negotiating
Learn the power of reframing issues
Utilize resources throughout the process
Apply interpersonal, communication and problem solving skills